Sign Up

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Patient Information

Please complete the form below. This information helps us create your account.

If the information you have provided matches the information in your medical record, you will be directed to a page where you can create your username and password. After doing so, your account is created and you will be able to set your notification preferences.

If the information you provided does not match with the information in your medical record, the Health Information Department will be notified and will review your request. You should expect a follow-up email or call within 7 days.

Patients 12 and over are considered independent users of online medical records by Illinois law and can be issued an account. Anyone 11 and under must have a parent or legal guardian responsible for their online medical record and will not be issued their own account.

For questions please call the Patient Support Line at (217) 326-4001.

Follow these steps to sign up for a Patient Portal account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact the Carle help line at (217) 326-4001 or the Christie help line at (217) 366-2610.

After creating a MyChart account, you will have the option of opting into text messages for health related messaging within the portal. Message and Data rates may apply. Message frequency varies. You may also Reply HELP for help or STOP to cancel. See our terms at https://carle.org/home/text-messaging-terms-of-service and our Privacy Policy https://carle.org/home/privacy-policy.

Follow these steps to sign up for a Patient Portal account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact the Carle help line at (217) 326-4001 or the Christie help line at (217) 366-2610.

Follow these steps to sign up for a Patient Portal account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact the Carle help line at (217) 326-4001 or the Christie help line at (217) 366-2610.

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Name

First name

Middle name

Last name

Address

Other Information

Date of birth

Legal sex

FemaleMaleUnknown

Last four digits of SSN

Medical record number

What is a medical record number?This is the number assigned to you when you registered in the clinic. This number helps staff in the clinics to quickly identify your medical record. If you do not know your medical record number, you may call the registration desk.

Home phone

Mobile phone

Work phone

Email address

Verify email address

By clicking submit below, I affirm that I am the patient. I understand that if I am not the patient and I access this medical record without the required proxy access, I may be in violation of federal and/or State law.

Thank you - your request has been sent to the clinic. You will receive an activation code in your mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service.

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We were unable to verify your information, so your request has been sent to the clinic. You will receive an activation code by mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service at (217) 326-4001.

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We are experiencing technical difficulties at this time. Please try again later or contact our customer service line for assistance.

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We were unable to verify your identity using the information provided. Please contact customer service at (217) 326-4001 for assistance.

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We are experiencing technical difficulties at this time. Please contact our customer service line for assistance.

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There is an existing account for this person.

From the login page, click "Forgot username?" or "Forgot password?" to access this account.

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There is an existing account for this person.

Please contact us directly to restore access to your account.

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We are experiencing technical difficulties at this time. Please try again or contact our customer service line for assistance.

Unable to complete Patient Portal signup. Please contact customer service at (217) 326-4001 for help activating your account.

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